Our Services

We offer a range of products and services designed to address gaps and needs in managing organisational knowledge and information.

Knowledge Audits and Assessments

This helps organisations to access their level of knowledge creation and sharing, identifying the strengths, opportunities and threats to effective knowledge management.

KM & Communication Strategy Development

Developing a strategy for knowledge management and communication guides organisations to effectively leverage their collective knowledge and experience.

Knowledge-based Activities and Events

We are experts in organising and facilitating activities and events to capture and share knowledge within organisations, or with external stakeholders.

We connect people to people to share information, ideas, insights, etc. through:

  • Lessons Learned / Reflections workshops

  • After action reviews

  • Knowledge cafe

  • Write-shops

Documentation and Communication

We are skilled in documenting achievements, lessons and impact, and disseminating these widely in quality knowledge materials and communication channels, such as:

  • Progress / Impact Reports

  • Case Studies

  • Factsheets, Infographics

  • Experience Papers

  • Toolkits and Manuals

  • Blogs and social media posts

  • Video Documentaries

  • Newsletters

We organise events and activities to connect people to people - for learning and collaboration.

Knowledge Sharing Tools and Technologies

We are also skilled in designing and managing tools, technologies and platforms for communication and information and knowledge sharing. These tools include:

  • Knowledge Repositories

  • Digital Libraries and Archives

  • Websites, Intranets

  • Virtual Community of Practice

Knowledge Management Capacity Development

We strengthen in-house capacity for information and knowledge sharing. Our range of capacity building support covers:

  • Report Writing

  • Effective Communication

  • Information Literacy

  • Qualitative Research

  • Use of Collaborative Tools

We are skilled in developing reports, case studies, infographics, blogs, video documentaries . . .

group of people using laptop computer
group of people using laptop computer
Monitoring, Evaluation and Research

We support organisations to monitor and evaluate their projects and activities. We also help organisations to conduct basic research to promote learning and understanding and break new grounds for growth and development.

  • Monitoring & Evaluation

  • Research & Learning

Quality Assurance and a lot more

We provide independent, professional review of existing information and knowledge sharing systems and processes. Our use of ISO 30401 will ensure you are on track with your KM plans and activities.

Let's quality assure your:

  • Reports, Manuals, Toolkits, etc.

  • Newsletters, Blogs

  • Websites

  • Trainings and Events